OpenInfinity

Privacy Policy

Last Updated: 21 February 2026

1. Introduction

OpenInfinity (Pty) Ltd ("we", "us", or "our") is committed to protecting the privacy and personal information of our users in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy describes how we collect, use, and process your personal information when you use our services.

2. Information We Collect

We collect personal information that you provide to us directly, including but not limited to:

  • Contact Information: Name, email address, phone number, and physical address.
  • Professional Details: Information related to your projects, business requirements, and affiliate partnerships.
  • Banking Details: When necessary for payouts, commission management, or service payments, we collect bank account numbers and related financial information.
  • Usage Data: Information about how you interact with our website and services.

3. Purpose of Processing

We process your personal information for specific and lawful purposes, including:

  • Providing and managing our software development and consulting services.
  • Processing payments and managing automated payouts for affiliates.
  • Communicating with you about projects, updates, and marketing (with your consent).
  • Complying with South African legal and regulatory requirements (e.g., FICA, Tax Administration Act).
  • Ensuring the security and integrity of our digital platforms.

4. Data Security

We implement appropriate technical and organizational measures to secure the integrity and confidentiality of your personal information. Banking details are stored using industry-standard encryption and are subject to strict access controls to prevent unauthorized access, loss, or damage.

5. Sharing of Information

We do not sell your personal information. We may share data with trusted third-party service providers (e.g., payment gateways, cloud infrastructure) only to the extent necessary to provide our services. All third-party partners are required to maintain strict confidentiality and data protection standards.

6. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw consent at any time (where processing is based on consent).
  • Lodge a complaint with the Information Regulator of South Africa.

7. Contact the Information Regulator

If you have concerns about our handling of your personal information, you can contact the Information Regulator (South Africa):
Email: complaints.IR@justice.gov.za
Website: https://inforegulator.org.za/